Based on a report published by Grand View Research, Inc.; the global unified communication (UC) & business headsets market is likely to reach around USD 1.46 billion by 2025. Rising adoption of UC-enabled devices due to increasing demand for mobility and portability can propel the market over the forecast period (2014 to 2025). Unified communication devices offer convenience and multitasking. This is one of the major drivers for the global market.
The unified communication technology enables data integration by providing all preceding records on a single platform. This reduces operating time and enhances employee work efficiency and customer satisfaction. The UC technology provides is highly beneficial to the customers owing to its ability to establish connections with various devices at different locations. Many enterprises have deployed IP infrastructure that can support real-time communication facilities. This factor is expected to bode well for the global UC and business headsets market over the forecast period.
Call centers are increasingly using UC and business headsets to the improved productivity levels and to achieve efficient communication with clients. The unified communication-enabled headsets provide active noise cancellation feature that reduces external disturbance and consequently improves employee productivity. Growing competition in the market has increase the demand for multitasking operations in companies. Therefore, the unified communication and business headsets market is likely to witness substantial growth in demand for wireless headsets compatible with smartphones, notebooks, PCs, and laptops. These headsets are increasingly being used by executives and senior management staffs.
Full Research Report On Unified Communication (UC) & Business Headsets Market Analysis:
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Various benefits of smart devices such as web conference, instant messaging, webinars, emails, and desktop sharing on a single platform. Rising adoption of Bring Your Own Device (BYOD) trend to reduce total operating cost and expenditure. This factor is likely to boost the demand for the devices that can eliminate external disturbances to achieve effective communication and multitasking. Many large-scale businesses have started implementation of unified communications conduct video conferences, meeting, training sessions, and webinars using UC technology to reduce traveling expenses.
The worldwide unified communication (UC) & business headsets market can be segmented on the basis of type and regions. Based on type, the market can be classified into wired and wireless. In 2016, the wired segment held the largest market share due to simple plug and play application and cost-effectiveness of the products. Presently, the wired segment has a huge demand, in terms of volume due to the availability of low-cost headphones.
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The wireless segment is anticipated to be the fastest growing segment and is expected to grow at a CAGR of around 15.1% during the projected period. These active noise cancelling headsets are lightweight and have Bluetooth and Wi-Fi connectivity. This lets employees to use headsets when they are away from office buildings. This factor is expected to boost the product demand and growth of the market over the forecast period. Geographically, the market can be divided into North America, Europe, Asia Pacific, Latin America, and Middle East and Africa.
In 2016, the Asia Pacific region held the largest market share with sales of nearly 1,315.2 thousand units. This growth can be accredited to switch from the conventional desk phones to headphones. Existence s of several major market participants and high awareness level among small and medium businesses (SMBs) is expected to lead to high product penetration across the region. Favorable government policies are anticipated to support regional product manufacturing in near future. Countries like India, and China are emphasizing on infrastructure development to improve their position in the international market. The Indian government is encouraging small and medium enterprises to adopt advanced technologies for improved output. All these factors are projected to impel the regional growth over the forecast period.
Some of the leading companies operating in the unified communication (UC) and business headsets market include Dell Technologies, Inc.; Plantronics, Inc.; ClearOne; Sennheiser electronic GmbH & Co. KG; and Logitech. Major market participants are adopting organic and inorganic growth strategies to sustain their position. The companies are investing in financial and human resources in research and development to continue their organic development. In addition, the manufacturers are focused on catering to the rising customers demand for durable, reliable, aesthetically pleasing, and easy to use products.
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