Accenture (Dublin), IBM (US), Broadcom (US), Arrow Electronics (US), Fujitsu (Japan), DXC Technology (US), Wipro (India), Eviden (France), AWS (US), Infosys (India), NTT Data (Japan), TCS (India), Tech Mahindra (India), BMC Software (US), Flexera (US), Jamcracker (US).
Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029.
The cloud services brokerage market is expected to develop at a compound annual growth rate (CAGR) of roughly 18.0%, from USD 11.4 billion in 2024 to USD 26.2 billion by 2029. Increased use of different cloud-enabled services is expected to drive the market for cloud brokerage services.
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By cloud service model, SaaS to hold largest market size during the forecast period.
SaaS presents software applications through the internet on a usage-based model and eliminates the overhead of supporting the physical IT infrastructure, let alone managing local installations and updates. SaaS models are popular due to the lower IT expenses and financial operation costs and because software services can be customized to various demands. Critical drivers for the SaaS model are cost benefits, ease of deployment, and suitability for today's more informal, work-from-home culture, where easy access to tools exists over the internet. CRM and ERP SaaS applications enable organizations to adapt to changes in forces of demand and control and increase operations efficiencies. The growing digital transformation trend and the convenience of automatic updates further solidify SaaS as a critical component of the CSB market. The cloud service broker provides added value by managing, integrating, or customizing these solutions, which places SaaS as the dominant model. This allows organizations to focus on their core business rather than the mysterious complexities in the many different areas of software management.
By vertical, retail and consumer goods will grow at the highest CAGR during the forecast period.
CSB solutions enable retailers to consolidate and manage several business applications such as supply chain, customer relation management, enterprise resources planning, enhancing inventory flow, increasing operational effectiveness, and coordinating several retailing functions. The shift towards e-commerce, personalized marketing, and omnichannel strategies further fuels demand for CSB solutions, as retailers need seamless integration of cloud services to meet evolving consumer expectations. Moreover, by utilizing such tools as cloud-based analytics and personalization applications, CSB solutions also improve customer experiences, helping retailers understand their customers' behaviors by analyzing consumer data and providing them with individualized recommendations. This agility enables them to respond quickly to changes in the market, thus remaining competitive through on-demand resource allocation plus handling multiple clouds from one screen. CSB solutions foster change and development, increasing operational effectiveness and enhancing client interactions. This is why the retail and consumer goods industry is currently leading in its CSB implementation.
By organization size, small enterprises will grow at the highest CAGR during the forecast period.
In the cloud services brokerage (CSB) market, small enterprises and startups are anticipated to witness the highest compound annual growth rate (CAGR) during the forecast period. This growth is primarily driven by their need to access advanced technologies and infrastructure that would otherwise be inaccessible due to budget constraints. Cloud solutions provide these businesses with an opportunity to secure affordable and easily scalable resources, which could be insufficient to initially offer yet are highly adequate for rapidly developing a business on a large scale with minimal investments needed for infrastructure. The ability to reduce IT overhead, accelerate business growth, and support innovation and agility are key drivers. Cloud services are in demand more as business awareness expands on the worth of cloud computing for small enterprises, speedy IT management, and the ability to deploy new products or services. Cloud service brokers play a pivotal role by providing tailored, cost-effective solutions that help small businesses optimize their cloud usage and navigate the complexities of cloud management, contributing to substantial growth in this market segment.
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Unique Features in the Cloud Services Brokerage Market
One of the most distinctive features of the Cloud Services Brokerage market is its ability to integrate and orchestrate services across multiple cloud providers through a single platform. Organizations increasingly adopt multi-cloud and hybrid cloud environments, which creates complexity in managing different vendors, APIs, and workloads. Cloud service brokers simplify this by providing unified dashboards, automated provisioning, and workload placement across multiple clouds. This capability allows enterprises to leverage the best services from different providers without experiencing vendor lock-in.
Cloud service brokerage platforms provide a centralized layer to manage, monitor, and govern all cloud services used by an organization. Through a single interface, enterprises can track service usage, manage resources, enforce policies, and control configurations across various cloud environments. This centralized control significantly improves operational efficiency and reduces administrative complexity associated with managing multiple cloud platforms independently.
Cost management is a key differentiator in the CSB market. Brokers offer advanced financial management tools such as cloud spend visibility, automated budgeting, cost allocation, and optimization recommendations. Many platforms integrate FinOps capabilities that help organizations forecast cloud expenses, identify inefficient resource usage, and optimize spending across different departments and projects. This feature helps enterprises maintain financial discipline while scaling their cloud infrastructure.
Major Highlights of the Cloud Services Brokerage Market
The Cloud Services Brokerage (CSB) market is experiencing strong growth due to the increasing adoption of multi-cloud and hybrid cloud strategies across enterprises. Organizations are leveraging multiple cloud providers to improve flexibility, avoid vendor lock-in, and optimize performance. This growing complexity in managing different cloud environments has increased the demand for cloud brokerage platforms that can unify services, streamline integration, and simplify overall cloud management.
One of the major highlights of the CSB market is the growing need for better cost visibility and cloud financial management. Enterprises often face challenges in tracking and controlling cloud spending across multiple providers. Cloud service brokers offer advanced cost management tools that help organizations monitor resource utilization, allocate budgets, and identify cost-saving opportunities, enabling more efficient and transparent cloud expenditure management.
As organizations expand their cloud deployments, ensuring proper governance and regulatory compliance has become critical. Cloud service brokerage platforms provide centralized governance frameworks that allow businesses to enforce policies, manage access controls, and monitor compliance across multiple cloud environments. This capability helps enterprises maintain security standards while meeting regulatory requirements in industries such as banking, healthcare, and government.
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Top Companies in the Cloud Services Brokerage Market
Some of the key players operating in the cloud services brokerage are – Accenture (Dublin), IBM (US), Broadcom (US), Arrow Electronics (US), Fujitsu (Japan), DXC Technology (US), Wipro (India), Eviden (France), AWS (US), Infosys (India), NTT Data (Japan), TCS (India), Tech Mahindra (India), BMC Software (US), Flexera (US), Jamcracker (US), Cloudmore (Sweden), Eshgro (Netherland), OpenText (Canada), Incontinuum (Netherland), Compunnel (US), Shivaami (India), Bittitan (US), Capegemini (France), Oracle (US), Cignex (US), ActivePlatform (Belarus), CloudFX (Singapore), CloudBolt (US), CloudSME (US), AppDirect (US), Morpheus Data (US), Interworks. Cloud (UK), Racknap (India), Spot (US) and CloudBroker (Switzerland).
Accenture
Accenture—a leading global professional service company, through consultative, technology, and outsourcing services—maintains a strategic and innovative posture within the dynamics of the international world. The company also leverages its deep professional acumen and strategic relationships with top-notch global vendors to deliver innovative solutions to end-user customers. Meanwhile, the organization substantially invests in research and development associated with technological and digital transformations, being ready to realize long-term sustainability. Accenture is a global company serving clients in various industries with over 500,000 employees worldwide and footprints across North America, South America, Europe, Asia Pacific, and the Middle East & Africa. Note in the CSB Market - Within the cloud services brokerage market, Accenture provides solutions for organizations to help them effectively manage their cloud environments.
IBM
IBM, headquartered in Armonk, New York, is a global technology and consulting leader known for its innovations in computing and AI, mainly through its Watson platform. IBM offers products and services, such as hardware, software, and cloud-based solutions, and it also supports digital transformation by concentrating on hybrid cloud and AI. The key to this strategy was the 2019 acquisition of Red Hat, which emphasized IBM's commitment to IT modernization. IBM invests in advanced research of quantum computing for next-generation technology.
AWS
AWS plays a significant role in the cloud services brokerage market by offering tools like AWS Service Catalog, AWS Marketplace, and AWS Control Tower. These solutions help businesses manage, procure, and optimize multi-cloud and hybrid cloud environments, ensuring seamless integration, governance, and cost efficiency.
Broadcom
Broadcom is a key player in the cloud services brokerage market through its CA Technologies division, offering solutions like AIOps, automation, and cloud management tools. Its platforms help enterprises optimize multi-cloud environments, enhance security, and streamline IT operations for improved efficiency and cost savings.
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