Worldwide vacation exchange provider, DAE, has been named the global timeshare industry’s Best Overall Company with less than 250 employees for the second year at the 2015 Perspective Magazine Awards on February 17.
The leading exchange company was also honored with a fifth consecutive title for Best Customer Services and took out Best Consumer Product for the second year running at the Gala Awards, which were held during the 2015 GNEX Conference in San Diego.
CEO Francis Taylor said the awards were a reflection of the company’s commitment to its customers.
“The Perspective Magazine Awards are the highest honor a timeshare company can receive as voted by the industry, and it is so rewarding to receive these accolades at the industry’s night of nights,” said Mr Taylor.
“Again we have shown that providing a commitment to extraordinary service – putting the member first every time – is what sets us apart as an exchange company.”
DAE has now been awarded with the industry’s Best Customer Service for five years in a row at the Perspective Magazine Awards, cementing its position as the industry’s most customer-focused organization.
In addition, DAE’s expanded Membership Benefits Collection was awarded Best Consumer Product for its flexibility of choice and two optional upgrade benefit levels, as well as adding new incentive and loyalty programs that enhance and add value to the vacation experience.
“We are thrilled to have these honors bestowed upon us,” added Mr Taylor. “Thank you to Perspective Magazine for again providing this successful GNEX platform for the global timeshare industry to come together and collaborate on the future of our fantastic industry.”
About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised.
For more information, please visit www.daelive.com
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