According to Arizton’s latest research report, the patient portal market is growing at a CAGR of 13.46% during 2024-2030.
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Report Scope:
Market Size (2030): $8.38 Billion
Market Size (2024): $3.92 Billion
CAGR (2024-2030): 13.46%
Historic Year: 2021-2023
Base Year: 2024
Forecast Year: 2025-2030
Market Segmentation: Product, Software, Delivery Mode, End Users, and Geography
Geographical Analysis: North America, Europe, APAC, Latin America, and Middle East & Africa
The Shift from Desktop-Based to Mobile-First Design in Patient Portals
The future of patient portals is being significantly shaped by the shift from desktop-based to mobile-first design. This approach prioritizes optimizing digital products for mobile devices before other platforms, recognizing the increasing reliance on smartphones and tablets for accessing healthcare services. With over 4.8 billion people using smartphones globally in 2024, this trend is opening up lucrative opportunities for market growth. Mobile-first design enables patient portals to reach a broader audience, including underserved communities and younger demographics who depend on mobile devices for internet access.
By focusing on user experience and accessibility, mobile-first portals improve convenience, flexibility, and engagement for patients. They also help bridge the digital divide and promote health equity by making healthcare services more accessible. Additionally, healthcare professionals' use of mobile devices to monitor patient health is driving the demand for mobile-optimized patient portals. This shift is enhancing preventive care, improving the overall user experience, and shaping the future of the patient portal market.
North America Patient Portal Market Expected to Generate Significant Revenue from $1.3 Billion to $2.7 Billion by 2030
In 2024, North America held the largest share of the global patient portals market, driven primarily by the US, which contributed most of the market share. The region is expected to continue growing at a robust rate, with a healthy CAGR and significant absolute growth. Key factors contributing to this growth include advancements in the healthcare sector, increasing awareness and acceptance of patient portals, mandatory EHR integration, and a large patient population with high healthcare demand.
More than 60% of the population in North America is aware of patient portals, and over 50% have used at least one portal. In the US, hospitals are highly digitalized, facilitating better connectivity between patients and healthcare professionals. The adoption of digital tools in hospitals to improve patient experience and reduce wait times is widespread, with over 80% of US hospitals using such tools. In Canada, widespread use of primary care EMR systems is also supporting the adoption of patient portals. Increased awareness and growing usage of online medical records contribute to the region’s strong market growth.
Clinics & Physician Offices the Fastest Growing Segment with a CAGR of 14.05%.
The clinics and physician offices segment is experiencing significant growth and is expected to continue expanding in the coming years. This growth is driven by the increasing number of clinics and physician offices globally, along with the widespread adoption of Electronic Health Records (EHR) systems and patient portals. These portals are becoming essential tools for improving communication between patients and healthcare providers, offering benefits such as reducing phone calls, simplifying appointment scheduling, and enabling easier access to lab results and prescription information.
The growing demand for easily accessible healthcare information is pushing more clinics to implement patient portals, enhancing the overall patient experience. These portals also help save time for medical staff by allowing real-time communication and reducing the need for in-person inquiries. As patients increasingly expect seamless access to their healthcare information, patient portals are becoming a key component in improving healthcare services and patient satisfaction.
Recent Vendors Activities
- In 2022, Oracle acquired Cerner which was a pioneer in the development of EHRs and patient portal systems.
- In 2022, United HealthGroup’s Optum division acquired one of the largest market players Change Healthcare with a USD 13 billion transaction. This is one of the major acquisitions registered in the market and it strengthens the market position of United HealthGroup.
- In 2021, Harris Acquired Bizmatics and offered Patient portals.
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Key Vendors
- athenahealth
- Epic Systems Corporation
- eCinicalWorks
- GE Electric
- Oracle
- Solutionreach
- Updox
- Veradigm LLC
- Adelante Healthcare
- Advanced Data Systems
- AdvancedMD
- AIMDek Technologies
- Harris (Bizmatics)
- Bridge Patient Portal
- CapMinds
- UNITEDHEALTH GROUP
- ClinicTracker
- CureMD Healthcare
- Elation
- Greenway Health
- Hello Health
- Qualifacts
- (InSync Healthcare Solutions)
- InteliChart
- iSalus Healthcare
- Itransition
- mdconnection
- Manage My Health
- MEDHOST
- Medical Healthcare Solutions
- Medical Information Technology
- MedicalMine
- Meditab
- Medsphere Systems Corporation
- Napier Healthcare Solutions
- NXGN Management
- Practice EHR
- Siemens Healthineers
- Tiga Healthcare Technologies
- ViSolve
Segmentation & Forecast
Product
- Integrated Patient Portals
- Standalone Patient Portals
Software
- Off-the-shelf
- Custom Development
Delivery Mode
- Cloud & Web-based Delivery Mode
- On-premises Delivery Mode
End-Users
- Hospitals
- Clinics & Physician
- Payers
- Other End-user
Geography
North America
- The US
- Canada
Europe
- Germany
- France
- The UK
- Italy
- Spain
APAC
- Japan
- China
- India
- South Korea
- Australia
Latin America
- Brazil
- Mexico
- Argentina
Middle East & Africa
- Turkey
- Saudi Arabia
- South Africa
- The UAE
In a nutshell, the Arizton Advisory & Intelligence market research report provides valuable market insights for industry stakeholders, investors, researchers, consultants, and business strategists aiming to gain a thorough understanding of the patient portal market. Request for Free Sample to get a glance of the report now: https://www.arizton.com/market-reports/patient-portal-market
What Key Findings Will Our Research Analysis Reveal?
How large is the global patient portal market?
What are the factors driving the global patient portal market growth?
Which region dominates the global patient portal market share?
Which type of patient portals will dominate the market growth?
Who are the major players in the global patient portal market?
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