Brisbane, Australia - August 25, 2025 - Glimbr.ai has launched a new AI-driven receptionist platform designed to help small and mid-sized businesses manage customer communication more effectively. The platform introduces a system that enables the creation of unlimited AI agents that can be activated across multiple channels including phone, SMS, and email, removing the need for separate systems.
The system allows business owners to determine which functions their agent performs:
- Calls (Inbound & Outbound): Handle bookings, confirmations, lead follow-ups, and general inquiries.
- SMS (Inbound & Outbound): Provide confirmations, answer routine questions, and manage schedules.
- Email (Inbound & Outbound): Route inquiries, respond to messages, and support customer requests.
By centralizing these channels, the same agent can engage with a customer by phone, send a follow-up text, and confirm details over email, ensuring continuity in tone and service.
Ross Crispin, Founder of Glimbr.ai, said the platform was built in response to challenges faced by service-based industries. “Business owners, particularly in trades and home services, are often bogged down by administrative tasks that pull them away from the work they set out to do,” he said. “Glimbr was designed so one agent could cover calls, texts, and emails, making sure no customer is missed and every interaction is handled consistently.”
Key benefits reported by early adopters include:
- Reduced missed calls and inquiries, protecting revenue that might otherwise be lost.
- A more seamless customer experience with consistent communication across multiple touchpoints.
- Quick setup, with most businesses able to deploy an agent in under 15 minutes.
Initial uptake has come from high-call-volume industries such as trades, hospitality, and home services, where businesses frequently struggle to keep pace with inbound inquiries. Early users have noted improved customer satisfaction and measurable gains from captured opportunities that would otherwise have gone unanswered.
The launch comes amid a broader trend of businesses turning to AI to streamline operations and improve responsiveness without increasing staffing costs. Glimbr’s approach, one agent spanning multiple communication channels, marks a shift from single-function automation tools toward more integrated business support systems.
For more information, visit www.glimbr.ai
Media Contact
Company Name: Glimbr
Contact Person: Ross Crispin & Joshua Crispin
Email:Send Email
City: Brisbane
State: Queensland
Country: Australia
Website: http://www.glimbr.ai
