The managed network services market is expected to rise from USD 65.7 billion in 2023 to USD 89.9 billion by 2028, registering a compound annual growth rate (CAGR) of 6.5% during the forecast period. This growth is largely fueled by the widespread adoption of cloud computing, which has created a pressing need for secure, reliable, and high-performance network connectivity.
As businesses increasingly shift their operations to cloud-based platforms, ensuring seamless access to applications and services becomes critical. Managed service providers (MSPs) are stepping in to bridge this gap—offering end-to-end solutions that optimize network performance, enhance security, and ensure smooth integration with cloud infrastructures. These services allow organizations to focus on core business functions while relying on expert management of their network environments.
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The Managed Network Services (MNS) market is driven by several key factors, including the rising complexity of enterprise networks, the growing adoption of cloud-based applications, and the increasing focus on capital and operational expenditure savings associated with managed network services. Organizations choose specialized providers with advanced security capabilities because they must invest in external network management services to confront rising cyber threats and evolving regulatory compliance needs. The growth of 5G networks and edge computing technology requires managed services to enhance network performance while diminishing operational complexity. Moreover, businesses prioritize automation, AI-driven analytics, and proactive network monitoring to enhance agility, minimize downtime, and support digital transformation initiatives.
By 2028, the Managed Network Services market is expected to grow moderately in terms of value.
The managed services market is experiencing moderate growth due to the increasing complexity of IT environments, rising cybersecurity concerns, and the need for cost-efficient network management. Businesses outsource IT functions to managed service providers (MSPs) to reduce operational costs, improve service reliability, and focus on core business activities. The growing adoption of cloud computing, hybrid work models, and digital transformation initiatives drives demand for managed services. Additionally, the expansion of 5G networks, AI-driven automation, and the need for continuous monitoring and support contribute to steady market growth. However, budget constraints, data privacy and security concerns, and reliance on in-house IT teams limit faster expansion.
Managed LAN services dominate the global market in 2023, in terms of value
Managed LAN services involve the outsourcing of an organization's local area network (LAN) management to a third-party provider, such as a Managed Service Provider (MSP) or network services vendor. These services cover network design, deployment, monitoring, maintenance, and support, ensuring optimized performance, enhanced security, and improved reliability while reducing the burden on internal IT teams. Key features include proactive monitoring, configuration management, troubleshooting, patch management, and end-user support. By leveraging managed LAN services, organizations can achieve greater efficiency, reduced downtime, and cost savings while ensuring seamless and secure network operations. These services are particularly beneficial for businesses with complex network infrastructures or limited IT resources, allowing them to focus on core business activities while ensuring reliable connectivity and operational stability.
North America is expected to account for the largest market share in 2023.
North America has witnessed significant growth in the managed network services market. The region is a frontrunner in technology adoption and digitization. Enterprises and service providers in this region are changing their network infrastructure to cope with advanced technologies. The rapid changes in the IT infrastructure, such as cloud and virtualization, have significantly increased the pressure on network administrators to manage the network infrastructure. Hence, enterprises outsource network services with high-standard network management and lower operating costs. North America houses the headquarters of the major players in the managed network services market, such as Cisco, IBM, Verizon, and AT&T. The region witnesses strong demand for SD-WAN solutions because of the rising demand for next-generation 5G networks. North America remains a market leader in high-speed networks, driven by increasing demand, competitive pressures among major network providers, and the widespread adoption of cloud networking. Mobile penetration in the region continues to rise, with smartphone adoption reaching 81% in 2024. According to a GSMA report, the number of unique mobile subscribers in North America is projected to reach 377 million by 2030, with the US accounting for over 85% of total subscribers. By the same year, mobile penetration in North America is expected to reach 91%, surpassing the global average of 73%. This steady growth in mobile connectivity has accelerated enterprise adoption of managed network services, including Wi-Fi solutions, to ensure secure, high-speed access for employees and visitors while supporting BYOD initiatives. Data security and privacy concerns also prompt businesses to outsource network management for enhanced protection and operational efficiency.
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Unique Features in the Managed Network Services Market
Managed network services provide comprehensive oversight of an organization’s entire network infrastructure, including routers, switches, firewalls, and access points. Service providers handle monitoring, maintenance, configuration, and troubleshooting, freeing up internal IT teams for strategic initiatives.
With the growing shift to cloud environments, MNS solutions are designed to ensure secure, optimized, and consistent connectivity to cloud platforms. These services facilitate smooth integration with public, private, and hybrid clouds, minimizing latency and maximizing performance.
One of the defining features of managed network services is 24/7 proactive monitoring. Service providers use advanced tools to detect potential issues before they affect business operations, ensuring high uptime and quick response to anomalies or disruptions.
Security is a core component of MNS offerings. Providers integrate firewalls, intrusion detection and prevention systems (IDPS), secure access service edge (SASE), and other cybersecurity solutions to protect networks from evolving threats while ensuring compliance with industry regulations.
Major Highlights of the Managed Network Services Market
The increasing migration to cloud platforms is significantly boosting the demand for MNS. Organizations require dependable connectivity and secure access to cloud applications, prompting them to partner with managed service providers to streamline integration and optimize performance.
As cyber threats become more advanced, businesses are turning to managed network services for enhanced protection. MNS providers offer layered security solutions—including firewalls, threat monitoring, and secure remote access—that help safeguard sensitive data and ensure compliance.
With the global shift toward remote and hybrid work environments, the need for robust and scalable network solutions has increased. Managed network services enable businesses to deliver consistent, secure connectivity for distributed teams and remote offices.
Modern enterprise networks are becoming increasingly complex, combining on-premises infrastructure, cloud systems, and mobile access points. MNS providers simplify this complexity by delivering unified management, real-time visibility, and expert support.
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Top Companies in the Managed Network Services Market
Prominent companies include Cisco Systems (US), Ericsson (Sweden), Huawei (China), Verizon (US), IBM (US), BT Group (UK), AT&T (US), Telefónica (Spain), T-Systems (Germany), NTT Ltd. (Japan), Orange (France), Vodafone (UK), Fujitsu (Japan), Lumen Technology (US), Masergy Communications (US), Colt Technology Services (United Kingdom), Telstra (Australia), Singapore Telecommunications Limited (Singapore), GTT Communications (US) Global Cloud Xchange (India), Brennan IT (Australia), Sify (India), Aryaka Networks (US), SCloudx (Singapore), DXC Technology (US), Oman Data Park (Oman), Servesys Inc (US), FlexiWAN (Israel), Bigleaf Networks (US), Wipro (India), Comarch (Poland), and CommScope (US).
AT&T (US):
AT&T is one of the largest communication companies across the globe. It offers telecommunications media and technology services, such as voice and data communications, to consumers, providers, and businesses. Managed network services from AT&T include AT&T Business Wi-Fi, AT&T Managed Threat Detection and Response, Premises-based Firewall, Managed LAN, AT&T Network-Base Firewall Service, Managed SD-WAN, Managed VPN, AT&T Business Wi-Fi, and Intrusion Detection and Prevention Service. AT&T Business Wi-Fi is a cloud-managed Wi-Fi solution. Network-based Firewall Service is a security management reporting tool that allows enterprises to review bandwidth usage, address security-related compliance issues, and configure their firewall security services according to its specific corporate security policies. Premises-based Firewall Service provides a fully managed end-to-end solution to help enterprises increase their network’s security. AT&T Managed Threat Detection and Response provides coordinated threat detection, incident response, and threat management to help protect enterprises against pervasive, potentially destructive cyberattacks and increase network security. Some of the key subsidiaries of AT&T are AT&T Teleholdings, Inc. (US), AT&T Corp. (US), AT&T Mobility LLC (US), AT&T Mobility Group BV (Netherlands), DIRECTV, LLC (US), DIRECTV Latin America, LLC (US), and SKY Brasil Services Ltd. (Brazil). It has a strong footprint in North America, especially in the US.
BT Group (UK):
BT Group is the world’s oldest telecommunications company. The company develops and sells communications products and services and builds and operates networks essential to modern lives, businesses, and communities. The company focuses on four main product markets: fixed voice, mobile, converged connectivity, and networked IT services. Under Global Services, the company is one of the leading enterprise communications providers. It offers managed network and IT infrastructure services and serves enterprise customers in 180 countries to enable customers’ digital transformations. Under the Open Reach segment, the company builds and operates the fixed network that connects the UK’s homes and businesses. Managed network services from BT Group include Managed SD-WAN, Managed WAN, asand Ethernet VPN.
Telefonica (Spain):
A Spanish multinational telecommunications company with a presence in Europe and Latin America. They offer fixed and mobile network services, broadband internet, and pay-TV services to residential and business customers.
T-Systems (Germany):
A subsidiary of Deutsche Telekom, the largest telecommunications company in Germany. T-Systems focuses on information and communication technology (ICT) solutions for businesses, offering cloud computing, data center services, and network solutions.
NTT (Japan):
Nippon Telegraph and Telephone Corporation, a Japanese multinational telecommunications conglomerate. NTT provides fixed-line telephone, mobile network services, internet access, and IT solutions to a large customer base in Japan and globally.
Orange (France):
A French multinational telecommunications company with a strong presence in Europe and Africa. Orange offers fixed and mobile network services, broadband internet, and pay-TV services to consumers and businesses.
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