Gurgaon, India: Today, Drishti-soft Solutions, a contact center technology provider, announced the launch of their latest product; Ameyo Relationship Manager. Ameyo Relationship Manager strengthens the relationship between the firm and its customer by providing customers with dedicated lines to initiate an interaction; this facilitates the organization in offering personalized services to its customers. This product helps enhance customer relationships of all industries that has been witnessing a plummet in the customer relationship department.
Before the official launch of the product, Drishti did a pilot deployment at Motilal Oswal Securities Ltd.; Ajay Menon, Director, states the benefit of Relationship Manager as “The Ameyo solution has been able to scale across multiple lines of our business which has helped improved our overall operational efficiency by 15%.”
Ameyo Relationship Manager assures to strengthen the firm’s relationship with the customers through:
• Offering dedicated lines to customers for instant connection
• Ensuring high availability and accessibility for every customer
• Personalizing each customer interaction
• Never missing a customer call
AMEYO is the flagship solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in Asia–Pacific, India, SAARC, Middle East, Africa, and the Americas. Drishti’s customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.
Company Name: Drishti-Soft Solutions Pvt. Ltd.
Contact Person: Kartik Kakar
Address:B2/450, Spaze iTech Park, Sector-49, Sohna Road