Recently, in November 2018, Global Forex Association (GFA) awarded GFtrade as “Best Customer Service 2018”. GFtrade has been a Forex broker for institutions specializing in hedge fund asset management for corporates.
GFtrade’s segregated fund policy has gained reputation from its institutional clients, because the guaranteed separation of clients’ funds and corporate fund is secured in an independent bank account – United Overseas Bank (UOB). UOB is ranked 14th out of “The World’s 50 Safest Banks” listed by Global Finance in 2017. Hence, many institutions have partnered with GFtrade for its security and service.
Most Forex broker websites outsource their live chat service, forwarding to auto-response bot companies and it’s been a standard method for customer service in the industry. Traders who need immediate resolution for trading problems have experienced difficulties caused by delayed chat bot within the website and inaccurate ticket responses. GFtrade resolved these problems with its designated personal account managers assigned to each trader, increasing the speed and accuracy of each ticket response. Such in-depth customer service policy was accredited by GFA and thus awarded “Best Customer Service 2018” to GFtrade, whose global attention is growing for its renown customer satisfaction rate.
Since the beginning of 2nd half of 2018, GFtrade has expanded their service to individual traders as recipients, providing industry leading low spread starting at EUR/USD 0.9 pip and USD/JPY 0.7 pip. Also, their 50% deposit bonus promotion allows clients to withdraw for every per lot transaction, which is groundbreaking and is becoming a trend by the traders.
Media Contact
Company Name: GFtrade
Contact Person: Julie
Email:Send Email
Phone: +65 69503380
Country: Singapore
Website: gftrades.com
